About Us

Welcome to Casa Flames – Where Warmth Meets Elegance.

At Casa Flames, we specialize in delivering premium outdoor living experiences through our curated selection of luxury fireplaces, grills, fire pits, patio heaters, and outdoor kitchen appliances. We're proud to be an authorized online retailer for top-tier brands in outdoor heating and cooking, serving homeowners, contractors, and designers across the United States.

✅ Who We Are

Casa Flames was founded with a simple mission:
To help people build unforgettable outdoor spaces.

We are a passionate team of outdoor living enthusiasts, product experts, and customer service professionals committed to providing:

  • Expert advice

  • Trusted brands

  • Hassle-free shopping

  • Outstanding customer support

🛍️ What We Offer

From gas and electric fireplaces to built-in BBQs and outdoor kitchen essentials, we carry products from leading manufacturers known for quality, durability, and innovation. Whether you're designing a cozy backyard escape or outfitting a high-end patio, Casa Flames is your one-stop destination.

We ensure all our listings are:

  • Accurate

  • Transparent

  • Compliant with manufacturer guidelines

As an authorized dealer, you can shop with confidence knowing your products are covered by full manufacturer warranties.

💼 Our Commitment to You

  • Transparency: All prices, specs, and policies are clearly stated.

  • Security: Your transactions are protected by the latest SSL encryption and payment processing tools.

  • Support: Our U.S.-based support team is available by phone, email, and live chat to help you before and after your purchase.

We aim to build lasting relationships with our customers by prioritizing trust, value, and service in every transaction.

📍 Our Company

Bronco Trading LLP

Trade Name: Casa Flames

Customer Support

Mon-Fri: 9am-5:30pm EST

Business Address

1747 Olentangy River Rd STE 1266, Columbus, Ohio 43212, United States

Contact Details

Phone: +1 888-416-8009

Email: support@casaflames.com

We comply with all federal and state retail regulations and possess valid business licenses, resale certificates, and brand authorizations.

🤝 Authorized Retailer Guarantee

We are authorized partners of the brands we sell. This means:

  • Authentic products straight from the source

  • Full warranty coverage

  • Expert guidance on all models

 

Thank you for choosing Casa Flames.
Let’s ignite your outdoor dreams.