Sales Tax Information
At Casa Flames, we believe in providing transparent pricing and a seamless shopping experience. Below is everything you need to know about how we handle sales tax.
📍 Where We Collect Sales Tax
Currently, Casa Flames only collects sales tax on orders shipped to addresses within the state of Ohio.
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✅ Ohio Orders: Sales tax is automatically calculated and applied at checkout based on your Ohio shipping address.
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🚫 Orders Outside Ohio: No sales tax is charged on purchases shipped to any other U.S. state at this time.
We are required by law to collect sales tax in the state where we have a business presence. This ensures full compliance with state and federal regulations.
🧾 Tax-Exempt Orders (Ohio Only)
If you are an Ohio-based business or organization with a valid tax exemption certificate, you may be eligible for tax-exempt purchasing.
To request a tax-exempt order, please contact us before placing your order so we can review and apply your exemption status appropriately.
📬 Contact Information
If you have any questions regarding our sales tax policy or tax-exempt procedures, we are here to help.
Casa Flames
1747 Olentangy River Rd, STE 1266
Columbus, Ohio 43212
United States
📧 Email: support@casaflames.com
📞 Phone: +1 (888) 416-8009
Our customer service team is available Monday through Friday to assist you with any inquiries.
🔄 Future Sales Tax Updates
We continuously monitor updates in tax laws. As our business grows or if new tax regulations apply, we may be required to collect sales tax in additional states. When this happens, we will update this page and notify our customers accordingly.
Thank you for trusting Casa Flames for your outdoor living needs. We’re here to support you every step of the way.